Patrick Spins Casino Terms and Conditions
These Terms and Conditions describe the rules that govern use of the services we provide. They explain the relationship between us and our users, how accounts are created and managed, and the responsibilities that apply when using Patrick Spins. By registering or using our platform you accept these terms, any specific promotion rules and any other policies we publish on the site.
Account responsibilities
Users are responsible for keeping account details secure and accurate. You must not share your login credentials and you must notify us immediately if you suspect unauthorised access. We may require identity verification at any time and may suspend or restrict accounts pending checks. We reserve the right to close accounts that breach these terms or that show signs of fraudulent activity. Only one account per person is permitted unless we expressly agree otherwise.
Eligibility requirements
Access to our services is conditional on meeting age and jurisdiction rules. You must be at least 18 years old where required and must not use the site if local law prohibits it. By registering you confirm that the personal information you provide is true and that you are permitted to use gambling services in your location. Supplying false information may result in account closure and forfeiture of balances.
Acceptable platform use
Our platform must be used lawfully and fairly. Prohibited activity includes collusion, money laundering, use of automated bots, chargebacks intended to unfairly reclaim funds and any attempt to manipulate games or promotions. We may investigate suspicious behaviour and take appropriate action including withholding funds, closing accounts and reporting unlawful activity to relevant authorities.
General bonus and promotion rules
Promotions and bonuses are subject to specific terms that are published with each offer. Those terms may include eligibility, wagering requirements, maximum bet limits while a bonus is active, game weightings and expiry dates. We will not release withdrawal requests that are tied to unfulfilled promotion conditions. Always read the promotion terms before opting in; if a conflict exists between promotional rules and these general terms, the promotion rules will apply for that offer.
Deposits and withdrawals
We accept a range of payment methods and may change available options from time to time. Minimum and maximum transaction amounts, processing times and applicable fees will be displayed in the cashier and may vary by method. We will normally return funds using the same payment method where possible.
Verification checks
Before allowing withdrawals we may require documents to confirm identity, address and payment ownership. Processing of withdrawal requests may be delayed until checks are complete.
Withdrawal order
Withdrawal requests are processed in the order received and are subject to our internal checks. We may apply limits or holds where necessary to manage risk and compliance.
Dispute resolution
If you have a complaint please contact [email protected] so we can investigate. Provide relevant account details and any supporting evidence. If a dispute cannot be resolved directly, you may consider alternative dispute resolution or other legal remedies available under applicable law.
Updates to terms and conditions
We may amend these terms from time to time. Changes will be posted on the site with an effective date. Continued use of PatrickSpins after changes are posted constitutes acceptance of the revised terms. We recommend checking this page periodically for updates.